Refund Policy

We thank you and appreciate your purchase/YLogApp subscription with Yusata Infotech Pvt. Ltd. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase/subscription you make through us unless specifically stated otherwise on our product pages or readers offer advertisements or by our authorized business associate/ channel partner. We make every effort to service the order/s placed with us as per the specifications and timelines mentioned against each purchase/subscription. If due to any reason, unavoidable circumstances or beyond the limitations of the company the order is not shipped/ Services not activated then the order shall be cancelled and refunded. In the event the purchase/subscription is delivered/ provided and has been cancelled for refund due to product/service fault, delivery of wrong product/service, partial product/service, the refund is processed.

To promote customer satisfaction, Yusata Infotech Pvt. Ltd. reserves the right to reverse a sale, including but not limited to the following:
• If the customer provides a valid reason for requesting a refund within the time frame permitted in the applicable Return Policy with genuine original transaction and deal details ;
• If the vendor of the product requests a return on the customer's behalf within 7 days of purchase if our customer service team confirms there is a valid reason for the return as per return policy;
• If the customer provides a valid report that the charge was fraudulent or unauthorized with evidence in original bill/ invoice;
• In order to comply with credit card industry rules, ACH industry rules, PayPal terms of service or any related law laid down to protect customer rights.

If you don't cancel within the time period eligible for a refund, your request for refund will not be accepted. It is advised to check with the time frame of the subscription of services before you raise refund request as it may be main concern to process the same.